Accessibility: The Institute Office


The Finnish Cultural Institute for the Benelux is located on Rue de l’Arbre 14 / Boomstraat 14, Brussels. The building is located centrally, but unfortunately the building itself is not widely accessible.

Our office is located on the third floor. The building entry has five steps, with no hand railing, and no ramp. The building does not have automated doors. The door must be pushed/pulled open and is very heavy. There is a small lift, however, the door is not automated. The institute office is an open and spacious office. The toilets are located in the hallway outside of the office, and though they are by Belgian law are marked for male/female, the institute does not follow any strict rules on who uses which stall.

Our staff are prepared to meet elsewhere for agreed meetings, if so preferred. We encourage our guests to let us know what is comfortable for them in regards to accessibility and meeting location.

Please feel free to reach out to us by phone or email if you are planning a visit and have any questions about accessibility.

+32 468 15 56 72


Accessibility: Website


This accessibility statement applies to The Finnish Cultural Insitute for the Benelux website and has been updated on 27.09.2022. The service is subject to the law on the provision of digital services, which requires that public online services must be accessible.

The accessibility of the service has been assessed by an external expert organisation.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines.

Non-accessible content

The website is not yet fully compliant

  • Detectable: alt texts in images
    Inaccessible content and its shortcomings
    News images published before 2022 are missing alt texts.
    Accessibility requirements that are not met
    • 1.1.1 Non-textual content
  • Detectable: content is restricted to a specific screen position on mobile
    Inaccessible content and its shortcomings
    Content is restricted on mobile to a specific screen orientation, i.e. vertical.
    Accessibility requirements that are not met
    • 1.3.4 Orientation

Feedback and contact details

Did you notice an accessibility gap in our digital service? Let us know and we’ll do our best to address the gap.

Contact us at or calling us on +32 468 1556 72.

Supervising Authority

If you notice any accessibility problems on the site, please give feedback to us first, the site administrator. The response may take up to 14 days. If you are not satisfied with the response you receive, or if you do not receive a response at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. The Regional State Administrative Agency of Southern Finland’s web page explains in detail how to submit a complaint and how the matter will be handled.

Contact details of the Supervising Authority

Regional State Administrative Agency for Southern Finland (Etelä-Suomen aluehallintovirasto)

Accessibility control unit (Saavutettavuuden valvonnan yksikkö)
Telephone switchboard +358 295 016 000