Accessibility: The Institute Office


The Finnish Cultural Institute for the Benelux is located at Rue de l’Arbre 14 (French) / Boomstraat 14 (Dutch) in the Sablon district of Brussels. While the building is centrally located and near bus and tram stops, it unfortunately is not widely accessible.

Our office is on the third floor. There are five steps at the building’s entrance without a hand railing or ramp. The building does not have automated doors. To the left of the steps, you will find a buzzer labeled with the number 3 for the Institute. Please press the buzzer and wait for us to buzz you in. Note that the door is very heavy and must be manually pushed or pulled open. Although there is a narrow lift, its door is not automated.

Inside, the Institute office is open and spacious. The toilets are located in the hallway outside the office. Although Belgian law requires them to be marked male/female, the Institute does not enforce strict rules on their usage.

Our staff are prepared to meet elsewhere for agreed meetings, if so preferred. We encourage our guests to let us know what is comfortable for them in regards to accessibility and meeting location.

Please feel free to reach out to us by phone or email if you are planning a visit and have any questions about accessibility.

+32 468 15 56 72


Accessibility: Website


This accessibility statement applies to The Finnish Cultural Insitute for the Benelux website and has been updated on 27.09.2022. The service is subject to the law on the provision of digital services, which requires that public online services must be accessible.

The accessibility of the service has been assessed by an external expert organisation.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines.

Non-accessible content

The website is not yet fully compliant

  • Detectable: alt texts in images
    Inaccessible content and its shortcomings
    News images published before 2022 are missing alt texts.
    Accessibility requirements that are not met


    • 1.1.1 Non-textual content
  • Detectable: content is restricted to a specific screen position on mobile
    Inaccessible content and its shortcomings
    Content is restricted on mobile to a specific screen orientation, i.e. vertical.
    Accessibility requirements that are not met


    • 1.3.4 Orientation

Feedback and contact details

Did you notice an accessibility gap in our digital service? Let us know and we’ll do our best to address the gap.

Contact us at or calling us on +32 468 1556 72.

Supervising Authority

If you notice any accessibility problems on the site, please give feedback to us first, the site administrator. The response may take up to 14 days. If you are not satisfied with the response you receive, or if you do not receive a response at all within two weeks, you can report it to the Regional State Administrative Agency of Southern Finland. The Regional State Administrative Agency of Southern Finland’s web page explains in detail how to submit a complaint and how the matter will be handled.

Contact details of the Supervising Authority

Regional State Administrative Agency for Southern Finland (Etelä-Suomen aluehallintovirasto)

Accessibility control unit (Saavutettavuuden valvonnan yksikkö)
Telephone switchboard +358 295 016 000